Airport Service Frequently Asked Questions
How early do I need to make my reservation?
The earlier the better. However, a minimum of 24 hours is recommended for online bookings. If you are making a last minute booking it is best to contact us by phone. If you make a last minute online reservation there is no guarantee that you will be picked up, unless you receive a confirmation.
Can I make a booking on the phone?
Yes you can make a booking on the phone. Refer to our contact page for our phone numbers. This is often the best option if you are making a last minute booking.
Can I make a reservation if the journey consists of more than eight passengers?
We can provide you a service with a combination of vehicles or a bus. Please use the reservation form and ensure that you include the number of passengers and full details of your journey.
How do I meet the driver?
Because of new rules at the airport, we can no longer stand with nameplates at the arrival hall. You should now go to UNIT 36 of Garage de Paarl. Please provide your name when you get there; the names of the arriving passengers are listed in our unit. From here you will be guided by the relevant driver to the vehicle. Your driver will have a red or white shirt on, and a badge with “Garage de Paarl” on it.
How shall the payment be made when I arrive?
The payment is made with the driver who takes you to your destination in Suriname. Through our office the amount is already passed to the driver when you’ve made a reservation online or by phone. If you have not made a reservation, you can access the rates on our website on our Airport Service page.
Can you guarantee that your driver will be at the airport on time?
Our drivers will be waiting for you at the airport well before your arrival time. So you won’t have to wait any second at the airport before getting into the car and being on your way to your destination.
Can you guarantee that your driver will be on time to me pick me up to go to the airport?
Sometimes it’s difficult to predict traffic and other situations outside of our control. However, our drivers will make every effort to arrive on time. In 99% of the time we pick up our customers on time to go the airport.